Vibrant interior decor, but the shower head holder kept dropping while showering.

Superb pizza & cozy vibes!

So we stayed for a night and it was kinda mixed. The pizza downstairs was seriously amazing. Our room was a bit worn out, and the carpet needed a clean. Plus, the shower head was a bit of a pain since it didn't fit right. Still, the staff were fab, especially Kate, and the breakfast surprise was a nice touch!

Family with kids will have a blast

The kids got to make their own pizzas while we had some amazing goats cheese and caramelized onion pie, seriously it blew my mind. Our server, Kate, was such a sweetheart, her smile and quick service made the evening feel warm even when they were exhausted.

It wasn't cheap, but for what we got, it was still worth it.

I had a pleasant stay with a relaxing view of the castle. The breakfast delivery was a nice surprise. The room was modern and spacious, equipped with a coffee machine and plenty of supplies. Staff were welcoming and attentive throughout my visit. 🍽️

The Superior King Room features a unique in-room treat that added a personal touch to the stay. The location is prime, close to the city center with easy access to local attractions and dining.

The room had accessibility issues with sockets being hard to reach. Guests experienced a loud toilet noise after flushing that disrupted sleep, and the maintenance hadn't addressed the coffee machine despite prior requests. Breakfast left outside the door at 8:30 AM consisted of a simple croissant and a small bottle of juice, lacking substance. The TV fell off the wall initially, which caused concern about the room's upkeep. the dated decor and carpets on the stairs raised potential safety concerns due to tripping hazards.

The kids really enjoyed the interactive 'make your own pizza' experience.

The bathroom was freezing and had a broken blind that affected our comfort.

I had a really enjoyable time in a spotless Standard King Room, and I loved the communal balcony with beautiful views. The hotel also offered great opportunities to relax with comfy hammocks and a well-maintained garden area. The only downside was that the window didn’t open, so it felt a bit stuffy at times, but there was a big fan that helped out. 😊

Had a relaxing stay in a spacious room with a flat-screen TV and lovely views of the castle. The breakfast delivered to my door was a delightful surprise and made mornings really enjoyable. The staff were friendly and attentive, adding to the overall positive vibe.

Some minor cleanliness areas need attention.

The room was exceptionally comfortable and provided a relaxing atmosphere to unwind after a long day. I appreciated the central location, making it convenient to access local businesses. The staff were friendly and accommodating, particularly a manager named Jason, whose exceptional service truly enhanced my experience during my stay.

the bed was super comfy and the room plus bathroom was real spacious. we loved that there was air con we could control. also, the coffee machine in room had plenty of choices. breakfast was nice too, pretty good for a continental. overall, felt really relaxed during our stay!

only thing was the drinks took way too long to come and the table was sticky when we sat down. also slightly pricey for drinks like a can of pop.

great stay with minor room issues

The location near the town center made it easy to explore. The cleanliness of the standard king room impressed me, ensuring a comfortable retreat after a day out.

The room could benefit from better soundproofing.

It was just a well-suited match for a rapid stop in Conwy with good price value. The coffee from the Tassimo in the room was lovely, a nice touch. Make sure to find parking early as it can be tricky.

Awesome location and surprise goodies!

We had a fab time! The room was just like the pics, comfy and clean. We were super surprised to get a goodie bag with juice and pastries. such a nice touch! Plus, it's right in town near the castle and beach. Only bummer was parking was a bit tricky.

recommend for a getaway

Great views, comfortable bed, the large bed in the superior king room was very comfortable and the bathroom was clean and well appointed with free wi-fi in public areas.

Everything was spot-on.